Hi, I would like to alert you of the problem of insufficient amount of Starbuck Cards available in shops. As I was informed, the limited edition of Christmas Starbucks Cards were available 2 weeks ago or so and a new promotion was also made available until 16th of January 2009. To my surprise, the Christmas edition of Starbucks Cards were already sold out today [14th of December] in at least 3 shops in Wanchai and North Point. I find that very disappointing especially when it is only half-way through December. I also had similar experience before with limited edition Starbucks Cards being sold out soon after their release. I have always been a fan of Starbucks' beverages and their distinct design of the Starbucks Cards and I am sure a lot feels the same. So, I urge you to increase the number of limited edition Starbucks Cards available in the future. Also, I would like to know if there is any stores where I can still purchase both of the 2 versions of the Christmas edition Starbucks Cards. Thank you.
回信:
Dear ※※※※※※※
Thank you for your inquiry regarding Starbucks Card.
Please kindly tell us which store will be most convenience for you to purchase our Starbucks Card. Besides, We hope you will give us an opportunity to have your contact number so that we can make the arrangement with store for you.
At Starbucks, we value our customer’s comments. It is only through such candid feedback that we are able to make continual improvements, and strive to achieve excellence in our efforts to deliver the Starbucks Experience. Your comment has been duly noted and will be reviewed internally.
Thank you for your continued support in Starbucks Card.